Game Specialist

Provide the right solutions to users' questions and issues, coordinate with partners and communities, and help out with various tasks.

Are you ready to work in an exciting and fast moving gaming company? Akliz is based out of Boston, MA and has been hosting game servers since 2011. You can help us grow even further and help us build the best online gaming experience.

Akliz is seeking a part-time Game Specialist to telecommute. This position requires you to operate with a high degree of autonomy fulfilling your tasks without direct oversight. You should be able to stay motivated while working from home, and need exceptional communication and interpersonal skills.

Come join our team!

Requirements

  • Exceptional communication and interpersonal skills
  • Knack for problem solving
  • Intimate knowledge of running the game servers that we offer
  • Be available to work weekday late mornings/early afternoons and weekends, Eastern Time

Pluses

  • Run and/or moderate large gaming communities
  • Experience with Unix-based operating systems and using the terminal
  • Programming knowledge
  • Experience with maintaining and updating a social media account on any social media platform
  • Associate's, bachelor's or higher

Responsibilities

Support Desk

  • Answer support tickets in live chat and email systems in a timely fashion.
  • Follow Akliz customer support guidelines.

Partnerships

  • Maintain current partnerships as advised.
  • Scout new potential partners for assessment.

Social Media

  • Update Facebook and Twitter regularly with approved tweets and memes.
  • Draft social media messages for publishing outside of your working hours by others.
  • Create your own memes themed for gamers to be published on social media.

Modpack Updates

  • Learn how our modpack updating process works so as to make updates as requested by users.

To apply, email your cover letter and résumé/CV to jobs [at] akliz.net.